Terms And Conditions

LA MIRAGE CONVENTION CENTER – KORATTY
CONTRACT AGREEMENT FOR RENTAL OF CONVENTION FACILITIES

This License Agreement (“LICENSE”) is made and entered into by and between the LA Mirage Convention Center, Koratty, hereinafter referred to as the “Licensor”, a firm acting by and through its authorized person, and the person/organization who approaches the Licensor to allow the use of the facility, hereinafter called the “LICENSEE”.

 

The LICENSEE hereby covenants and agrees with the Licensor to keep and perform all the following express purposes and conditions:

 

ARTICLE 1: TERM OF LICENSE

  1. Reservations & Payment: Reservations require this rental agreement to be signed online, accompanied by a ₹50,000 (or such other amount fixed by the management) security/damage deposit. The deposit can be paid online at la-mirage.in or at our booking office. The balance of the contracted rent and other charges shall be paid at least 30 days before the event booking date. If the booking is made within 30 days of the event, the total rent shall be paid in full at the time of booking.
  2. Payment Modes: Payment can be made via credit card, debit card, net banking, or in cash up to a maximum limit of ₹200,000 at the LA Mirage booking office.
  3. Security Deposit: The security/damage deposit is not part of the rental fee. It secures the facility for the Licensee’s requested date(s) and serves as a refundable deposit for any damage to the facility, violation of contract terms, or costs incurred due to physical or aesthetic damage caused by the Licensee or their guests/vendors.
  4. Confirmation: Booking confirmations will be emailed to the Licensee within 24 hours of receiving the advance payment.

ARTICLE 2: GENERAL GUIDELINES

  1. Event Duration & Vacating: The standard event duration is 4 hours. The indoor banquet hall must be vacated by all guests, vendors, and equipment within 30 minutes after the scheduled event end time. The main lights and air conditioning will be turned off immediately upon the event’s conclusion. Thereafter, only adequate lighting in the family table area and washrooms will remain operational to facilitate vacating the premises.
  2. Garden Area Access: Guests and customers are not permitted to use the garden banquet area after the event time has ended. Only LA Mirage staff, catering teams, or authorized individuals may access the area post-event.
  3. Catering Counters:
    • Live cooking stations, juice counters, and live tea counters are not allowed within the indoor hall. They must be arranged in the designated area between the indoor hall and the main entrance.
    • Catering teams must obtain prior approval from LA Mirage staff for all arrangements.
    • A fee of ₹10,000 for the use of catering counters, table covers, and chair bows will be collected directly from the catering vendor. A separate security deposit of ₹20,000 will also be collected from the catering vendor.
  4. Furniture: LA Mirage provides a maximum of 40 banquet tables, 500 banquet chairs, and 50 three-seater sofa sets.
  5. DJ/Music:
    • Due to our location in a residential neighborhood, the maximum allowed noise level is 90 dB, and no music/DJ is allowed after 9:50 p.m. The maximum sound allowed is 3000 Watts.
  6. Air Conditioning: The maximum runtime for the air conditioner is 4 hours. After 4 hours, the AC, air coolers, and main lights will be turned off.
  7. Evening Events maximum till 11.30 PM. Day Events maximum till 3.45 PM
  8. Cleaning: The client’s catering team is responsible for cleaning all waste related to food and drinks.
  9. Extension Charges:
    • For evening programs, an extension beyond 4 hours will cost ₹5,000 per additional half hour, with a maximum event duration of 5.5 hours.
    • If the event is extended beyond 5 hours for photo shooting or any other purpose, the additional time will cost ₹15,000 per hour.
  10. Decorations & Event Management: Third-party event management teams are not permitted to perform decorations or customizations. All such requirements must be handled by the LA Mirage event management team. Contact details will be provided upon booking confirmation.
  11. Liquor Policy: Liquor consumption is strictly prohibited on the LA Mirage premises and will lead to immediate event cancellation. If relevant government authority approval is obtained, liquor may be served only in the Topaz hall.
  12. Surveillance: The entire LA Mirage premises is under CCTV surveillance, except for private spaces such as Green Rooms and Wash Areas.

 

 

 

 

 

 

 

 

 

 

 

ARTICLE 3: VENDOR MANAGEMENT POLICY

  1. Artists & Performers: All artists, performers, DJs, bands, or any other entertainment providers must be selected from the LA Mirage approved panel or must obtain prior written approval from LA Mirage management.
  2. Permitted External Vendors: Only the Catering team and Photography/Videography team are permitted to be brought in from outside. All other services must be arranged through LA Mirage.
  3. Additional Requirements: Any services, equipment, or requirements not covered within the standard LA Mirage packages must be arranged exclusively through the LA Mirage Event Manager. No external arrangements for such services are permitted without prior written consent.

 

ARTICLE 4: PHOTOGRAPHERS & VIDEOSGRAPHERS

  1. Photographers and videographers must adhere to the LA Mirage Koratty Photographer & Videographer Policy, which forms an integral part of this agreement.
  2. The indoor AC banquet hall will be opened for photography setup 30 minutes before the scheduled event start time. Power supply will be made available 15 minutes before the event start time and will be switched off once the event concludes.
  3. The total event duration is 4 hours. All photographers and crew must vacate the hall within 30 minutes after the event end time. Early arrivals may wait in the outdoor garden banquet area until the permitted setup time.
  4. Only designated power outlets marked for photography may be used. Unauthorized cable runs, extensions, or tapping into other outlets is strictly prohibited. The maximum allocated load is 3 kW. If a higher load is required, the client must arrange for an independent generator.
  5. Photo print or instant print stations are permitted only with prior written approval from LA Mirage management and must be installed in the designated areas assigned by LA Mirage staff. No external power connections or cable runs are allowed for such setups.
  6. Photographers must comply with all directions from LA Mirage staff, ensure safe cable management to prevent tripping hazards, and avoid moving or misusing venue furniture or décor. The venue features extensive glass installations; any damage caused will be charged to the responsible party.
  7. Photographers are financially liable for any damage to venue property, fixtures, or equipment caused by themselves or their crew.
  8. For coordination and on-site assistance, the photography team must contact:
    • Abhiram T B – +91 8921 387 991
    • Johnrich Riju – +91 6282 344 110

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ARTICLE 5: USE OF PREMISES AND GROUNDS

  1. The facility and grounds are to be used only for the purpose stated in this agreement.
  2. Setup and breakdown times must fall within the total rental period.
  3. Smoking is prohibited inside the facility and within 10 feet of all entrances, exits, windows, and air intake vents.
  4. No pets are allowed within the building.
  5. Candles must be enclosed in holders that prevent wax from dripping onto surfaces.
  6. DJs/Bands/Musicians must sign the LA Mirage Convention Center Music Contract prior to the event. Loud music that disturbs the residential neighborhood is prohibited. Abuse of usage rules will result in the performers not being allowed back.
  7. Children must be supervised at all times.
  8. LA Mirage staff will monitor event activities and have the authority to enforce contract rules. The staff can terminate the rental if the Licensee fails to honor this contract or local laws.

 

 

ARTICLE 6: SECURITY DEPOSIT; PROPERTY DAMAGE

The Licensee shall be fully liable for any damage to the LA Mirage Convention Center property, its fixtures, furnishings, equipment, or grounds caused by the Licensee, their guests, vendors, or agents during the event.

A post-event inspection will be conducted by the LA Mirage coordinator. If any damage is identified or additional cleaning is required beyond normal wear and tear, the Licensee agrees to pay all associated costs in full.

All such payments are due immediately upon receipt of a detailed invoice from LA Mirage Convention Center, and must be settled within 15 days of notification.

ARTICLE 7: INDEMNIFICATION AND HOLD HARMLESS AGREEMENT

The Licensee agrees to indemnify and hold harmless LA Mirage Convention Center, its officers, and agents from any and all liability, claims, actions, demands, or losses arising from any act or omission by the Licensee, its agents, contractors, employees, or invitees. This includes, but is not limited to, accidents, injuries, or property damage occurring during the use of the premises. The Licensee agrees to pay all costs and attorney fees incurred by LA Mirage in defending any such claim.

ARTICLE 8: PERSONAL AND ABANDONED PROPERTY

LA Mirage Convention Center and its representatives assume no responsibility for any property placed in the facility or on the premises, or for any property left behind after the event concludes.

ARTICLE 9: CANCELLATION POLICY

  1. All cancellations must be submitted by email to sales@la-mirage.in from email id used for event booking or online at https://la-mirage.in.
  2. Cancellations made more than 365 days prior to the event: 100% of the security deposit and 50% of the TOTAL rental fees are refunded.
  3. Cancellations made less than 365 days prior to the event: The entire rental fee is non-refundable. If the security deposit was paid in addition to the full rental fee, the deposit will be refunded.
  4. Rescheduling is not permitted within 60 days of the scheduled event.

LA Mirage Convention Center reserves the right to cancel rentals due to inclement weather, emergencies, events beyond our control, or problematic guest behavior. In such a case, all rental and deposit amounts will be refunded within 3 weeks of cancellation confirmation.

ARTICLE 10: JURISDICTION

For all legal matters arising from this agreement, the courts in Thrissur District, Kerala, India, shall have exclusive jurisdiction.